Win Customer Experience of the Year at Retail Week 2020

There’s only two days left before nominations for the Retailer Awards 2020 close!

Inside Retail is on the hunt for the best of the best small businesses who have gone above and beyond to provide an exceptional CX experience.

To enter, answer the following 5 questions for your chance to win the Customer Experience of the Year award.

  • Please describe one CX initiative your organisation has implemented over the past 12 months
  • Detail the vision and strategy behind your initiative (including the key motivations)
  • What has been the impact of your CX initiative? Please include how you measure impact
  • How has your CX initiative affect your unique customer proposition?
  • What team training has been implemented to ensure your CX initiative is delivered effectively?

Visit Retail Week to learn more and apply now.